D.C. United announced today a partnership with feedback management experts GuestAssist to improve their fan’s game-day experience and to facilitate easy, safe communication between fans, staff, security personnel and the team at home games. GuestAssist uses text messaging through the customers’ own mobile phone at the time when it matters most, right then when they need it. The platform is versatile and can be used to inform, entertain, respond or enquire, which means you get engagement and your guests get another reason to stay.

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